Terms of Sale

GENERAL TERMS OF SALE

COMPANY DETAILS

Name: BIOSOLIDS S.A. SOIL IMPROVEMENT PRODUCTS

Tax Identification Number: 800410090

Tax Office: Thessaloniki

Tax Office for Commercial Companies Registered Office: 6 KARAVAGGELI ST, KALOCHORI, DELTA MUNICIPALITY, REGIONAL UNIT OF THESSALONIKI, POST CODE 57009

GENERAL ELECTRONIC COMMERCIAL REGISTRY (G.E.C.R.) No.: 120857804000

GENERAL

The following general terms constitute an integral part of every sales contract between “BIOSOLIDS S.A. SOIL IMPROVEMENT PRODUCTS” (hereinafter referred to as the “Company”) and its respective customers (hereinafter referred to as the “Customer”), including sales made through the Company’s e-shop. Any variation of the terms governing a particular sale compared to these terms shall be considered to be valid only if it is expressly stated in the Company’s printed offer or the sales invoice or in a special written agreement between the Company and the Customer.

PAYMENTS

The payment deadline for each sale shall be as stated in the relevant invoice or in a written agreement between the Company and the Customer. For sales made through the e-shop, payment is made according to the Customer’s choice among the offered options (e.g. via credit or debit card, cash on delivery etc.) and under the terms stated therein that apply to each selected payment method. If the agreed payment deadline is exceeded, the Customer acknowledges that the Company shall charge interest on arrears until full payment. If the Company accepts to receive cheques from the Customer or its customers, the payment of the sale shall be considered final only when the amount of the cheque has been collected and not upon receipt of the cheque. No payment shall be acknowledged without a printed proof of receipt or cash remittance or electronic proof of payment (e.g. card debit or electronic funds transfer).

DELIVERY

The Customer acknowledges that the Company may partially deviate from the delivery dates indicated in their commercial correspondence or in the e-shop and waives any claim, unless otherwise specified in a special agreement between them for a timely delivery. Delivery is made at the Company’s premises and the applicable term of sale is Ex Works, unless otherwise stated in the sales invoice or otherwise agreed in writing, where “in writing” also includes the Customer’s selection of any other place of delivery through the Company’s e-shop and under the terms stated therein that will apply to each offered method and place of delivery.

LOADING – TRANSPORT

In the case of sales made at the Company’s registered office, the Customer and its selected transport company are solely responsible for the loading and stowage of the products to be transported. Products are transported on behalf of the Customer and at the Customer’s risk. Regarding any wear, alteration, loss or damage that may occur to the products or their packaging during transport, it is up to the Customer to insure the transport with an insurance company under the terms of the Customer’s choice. If the delivery of the sold products to another location at an additional cost is agreed, the Company shall be responsible for the above.

INSPECTION AND RETURNS

If the Customer disputes in any way the quantity of the delivered products, such dispute is only accepted at the time of delivery at the Company’s premises and not after the departure of the means of transport. If the Customer disputes in any way the quality, packaging or any other characteristics of the products, such dispute will be accepted for inspection by the Company only if expressed in writing within 3 days from the date of receipt of the products and, in any case, before their use. Returns are accepted only after a written agreement with the Company and no later than 15 days from the delivery date; also, the returned products must be in the same condition as they were originally delivered.

STORAGE – HANDLING – USE OF PRODUCTS

The Customer must store, transport and generally manage the products in accordance with any special terms indicated on their packaging or brochures or on the Company’s website and, in particular, protect them from rain, very low temperatures or exposure to extreme weather conditions. The Customer’s intended use of the products should be as recommended by the Company and indicated either on the packaging or brochures or on the Company’s website. The manner in which the products will be used, as well as the safety of use, are the sole responsibility and care of the Customer and the end user.

CUSTOMER DETAILS – PRIVACY POLICY – PERSONAL DATA PROTECTION

The Company applies the Personal Data Protection Regulation (GDPR) and you can find out more here . In any case, the Company’s retention and use of personal data that the Customer will provide voluntarily or in fulfilment of the necessary tax formalities (such as name, registered office, contact details, Tax Identification Number and details of electronic means of payment) will be used exclusively and only in the context of commercial transactions between the Customer and the Company and will not be transmitted to any third party, except in cases where transmission is mandatory by law (e.g. when submitting aggregated statements for customers). The content, frequency and other details related to the transactions between the Customer and the Company are protected by the Company as confidential information and the Company undertakes that, except in the case of their mandatory communication in the context of fulfilment of its fiscal or, in general, administrative obligations, it will not communicate them to any third party.

JURISDICTION

In case of any dispute arising out of or in relation to the sale of products to the Customer, the courts of Thessaloniki have exclusive jurisdiction.